wickets71 Terms and Conditions

Role

wickets71 is a trusted online betting and casino platform in Bangladesh. This terms and conditions document ("Terms") forms a legally binding agreement between the wickets71 platform ("Platform", "Website") and its user ("you", "user").

By accessing, browsing, or using any service on the platform, you are considered to have read, understood, and fully agreed to these terms. If you do not agree with any part of these terms, you are requested to refrain from using the platform.

Our platform offers cricket betting, slot games, live casino, color prediction, and various other entertainment services — all fully in Bengali and designed with users in Bangladesh in mind.

Registration Eligibility

To open an account and use services on wickets71, the following conditions must be met:

• You must be at least 21 years old (for those aged 21 and above only).
• You must be a legal resident of Bangladesh.
• All information you provide must be true, accurate, and complete.
• If you previously had a banned or closed account, you may not register again.
• You are registering personally on your own behalf, not on behalf of anyone else.

Platform authorities may at any time request necessary documents for identity and age verification. Withdrawal privileges may be suspended until verification is complete.

Single Account Policy

Each user may open only one wickets71 account. If multiple accounts belonging to the same person are found (verified by device, IP address, or identity), all accounts will be closed and all funds may be forfeited.

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. The following must be observed:

• Never share your password with any third party.
• Always log out after using an unfamiliar device.
• If you forget your password or experience account issues, contact our support team.
• Report immediately if you suspect any unauthorized activity on your account.

You are solely responsible for all activities conducted from your account.

Accuracy of Information

It is your responsibility to keep the information provided at registration — such as your name, mobile number, email, and payment details — completely accurate and up to date. If any information changes, update it through account settings or contact support. Incorrect information may cause delays or issues with withdrawals.

Welcome Bonus Terms

wickets71 offers an attractive welcome bonus for new members. The bonus terms are as follows:

• 120% bonus on the first deposit, up to a maximum of ৳15,000.
• Wagering requirement: 25 times the bonus amount must be wagered.
• Example: Deposit ৳1,000 and receive ৳1,200 in bonus, for a total balance of ৳2,200.
• Example: Deposit ৳26,000 or more and receive the maximum bonus of ৳15,000, for a total of ৳41,000.

General Bonus Rules

The following general rules apply to all promotions and bonuses:

• Each bonus offer must be claimed within its specified validity period.
• Another bonus generally cannot be claimed while one bonus is active.
• Bets placed with bonus funds count toward wagering calculations, though the contribution rate may vary by game.
• If fraud or misuse of bonuses is suspected, the bonus may be cancelled and the account suspended.
• wickets71 reserves the right to change the terms of bonuses.

VIP Program Terms

The wickets71 VIP program has 4 tiers — Bronze, Silver, Gold, and Platinum. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

VIP tier upgrades and cashback calculations are at the discretion of the management. VIP benefits are personal and non-transferable.

Betting and Game Rules

The following rules apply to all games and betting activities conducted on the platform:

• Each game has its own rules, which are described in detail within the game itself.
• Once a bet is confirmed, it cannot be cancelled or changed.
• If a game is interrupted due to a technical error, a decision will be made by the authorities through review.
• In live casino games, the game provider's rules are considered final.
• In cricket betting, if a match is abandoned or cancelled, bets are generally refunded.
• The authorities reserve the right to change odds.

Technical Issues and Dispute Resolution

If a dispute arises over any game or betting result:

• The support team must be notified within 48 hours of the incident via live chat or email.
• Server logs and game data will be considered as final evidence.
• The decision of the authorities is final and binding.

Strictly Prohibited Activities

Any of the following activities are strictly prohibited and will result in account closure:

1. Operating an account on behalf of or together with minors (under 21 years of age).
2. Operating multiple accounts for the same person.
3. Manipulating the bonus system or using unethical methods to gain an advantage.
4. Using computer software, bots, or automated systems to operate games.
5. Placing bets using prior knowledge of a game's result (match fixing).
6. Using the platform for money laundering or any other illegal financial activity.
7. Attempting to interfere with or hack the platform's security systems.
8. Operating under another user's identity.

For any of the above violations, the account may be closed, all funds forfeited, and legal action taken if necessary.

Use of Personal Information

The personal information you provide is used only for the following purposes:

• Account management and verification.
• Transaction processing and ensuring financial security.
• Providing customer service and support.
• Promotional communications (subject to your consent).
• Fulfilling legal obligations.

For more details, please read our Privacy Policy.

Platform Security Measures

wickets71 uses advanced technology to ensure the security of user data and financial transactions:

• SSL Encryption: All data transmissions are protected by SSL/TLS encryption.
• Secure Payment Gateway: All financial transactions are completed through secure, encrypted channels.
• Fair Play Assurance: A Random Number Generator (RNG) is used in all games.
• Data Protection: User data is stored under strict security protocols.

Nevertheless, some risk always exists when transmitting information over the internet. Ensuring the security of your device is your responsibility.

Responsible Betting Policy

wickets71 believes in responsible entertainment. We encourage our users to play in a healthy and controlled environment:

• Only bet an amount of money that, if lost, will not affect your financial life.
• View gambling as entertainment, not as a source of income.
• Avoid the urge to place more bets to recover money you have lost.
• Set your own betting limits.
• If needed, apply for a temporary break or permanent self-exclusion.

Visit our Responsible Gaming page to learn more.

Provisions Regarding Limits of Liability

wickets71 is not liable for the following:

• If a game is interrupted or a bet is lost due to an internet connection failure.
• If loss occurs due to malware or other security threats on your device.
• For delays or issues with third-party payment provider services.
• For any loss resulting from sharing your account credentials with others.
• If the service is disrupted due to reasons beyond our control.

All services are provided on an "as-is" basis. wickets71 does not guarantee uninterrupted or error-free service. However, we always strive to ensure the highest quality of service.

Amendment and Updates to Terms and Conditions

wickets71 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Users will be notified of significant changes via email or platform notification.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• The date of the update will always be displayed at the top of this page.
• The option to close your account will always remain available if you do not accept the new terms.

Applicable Law and Contact

This terms and conditions and any disputes related to the platform will be resolved in accordance with applicable law. For any questions or disputes, contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

We are committed to resolving every complaint and dispute as quickly and fairly as possible.